As leaders, we are always searching for new ways to build our teams to be more efficient, productive and engaged in the work environment. We strive to create a culture that cultivates harmony and productivity across every member of the team. Most leaders will tell you that managing employees and contractors can be one of the most difficult aspects of our roles. But there are some tested reminders for leaders to consider that can make all the difference.
1. Hire the right fit.
This one may seem obvious, but consider looking for people not solely based on their credentials. Yes, your new hires will need to possess a certain skill set to do their jobs, but they also need the right mindset, attitude and interest in working with you.
Hire people who show a genuine interest in being part of the team, who are positive about the company and your clients. Make sure you look for individuals who enjoy what they do, and who have expressed real enthusiasm for you as a leader, your company and your clients. Taking time to hire the right fit makes a huge difference.
2. Lead by example.
Make sure you don’t just sit in your office all day and bark orders at your staff. Get in there and do some of the work. Getting your hands dirty with the creation of client work will help you remember why are you in this business, and it will also show your team that you are part of the team, not just the boss.
3. Maintain transparency from the top down.
This one is tougher. We’ve always been taught that the leader needs to be positive and only share certain information with the rest of the team. While this remains true to an extent, being more transparent actually brings your team members closer and allows them to trust you more. Keep them updated on the status of the company, even when it’s difficult. Let them know some of the sacrifices you’ve made to make this work, and they will respect you and be willing to do more for you.
4. Communicate.
As a leader, you need to facilitate a culture focused on communication. This includes team communication on client projects, communication on the status of the company and personal communication. Individuals will connect with you more if you communicate with them in a real, friendly manner.
5. Show an interest in your employees' lives.
Take a real interest in the lives of your employees and contractors. It will make a difference when they need something from you. You will already know the circumstances they are facing and will have a more complete picture of what you can and cannot do for them. Also, people like to connect with others who have something in common with them. Chances are, you have something in common with every member of your team. Find what it is, and nurture that relationship.
Following these basic ideas can create a company culture of trust and happiness, as well as a true desire to perform well for you and your clients, which not only directly impacts the level of productivity, but also elevates the work product.
