You probably say “WhatsApp” just as often as you’d ask someone “What’s up”. Or may be even more. WhatsApp hardly needs an introduction. But definition wise, it is a freely available, user friendly, cross-platform instant messaging app that requires an internet connection to work. The app has become such a favourite with mobile users globally that it has fostered communication in many ways. All you need is a working phone number and an internet connection, and it seamlessly integrates all your contacts into your WhatsApp friend list. No user IDs, no passwords- just the benefits of messaging, at a fraction of the cost.
With so much emphasis on mobile learning, we can’t help but think whether this popular app has the potential to be a tool for workplace learning. And so, here we examine the utility of WhatsApp for learning: