Ted BirkhahnWar for Frontline Talenthotpaperlantern.comWe use cookies to improve your experience on our site. To find out more, read our privacy policy. By using our site, you agree to our use of …
Ted BirkhahnTrue North Entertainment will regret their “Forever Winnipeg” campaignjetswhiteout.com - Michael GuthrieTrue North Entertainment (TNE) has subscribed to a new-fangled form of marketing. While most businesses stick to the tried and tested methodologies …
Ted BirkhahnHow phygital experiences can capture audiences in an era of content fatiguethedrum.com - Leanne FitzLeanne Fitz and Carmen Muley of Freim Studio enlighten e-commerce brands as to how merging physical and digital can create an enhanced and immersive …
Ted BirkhahnAI Enhances Customer Support, but Watch out for These Common Pitfallscmswire.com - Joanna Clark-SimpsonAI can do a lot to improve customer service, such as handle high volumes of calls or requests for help, but be aware of the risks if not used …
Ted Birkhahn4 Ways Retailers Can Maximize Brand Success In The Digital EraForbes - Tiffany LungIn a competitive retail landscape that is riddled with disruptive Direct-to-Consumer brands and legacy brands in their demise, maintaining a successful brand has proven to be a never-ending challenge. But one factor observed from long standing brands is that those who involve their customers in …
Ted BirkhahnHow To Avoid An Unamazing Customer ExperienceForbes - Shep HykenNICE isn’t just the right way to treat people. It’s the name of a software company that specializes in helping businesses improve their customer and agent experience. NICE has analyzed billions of customer interactions to better understand customer behavior. They know what customers like and …