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A screengrab of the rogue tweet
A screengrab of the rogue tweet, which remained on the Essex police Twitter feed for at least 40 minutes. Photograph: Twitter
A screengrab of the rogue tweet, which remained on the Essex police Twitter feed for at least 40 minutes. Photograph: Twitter

Essex police apologise after Twitter account hacked

This article is more than 8 years old

Rogue tweet directed followers to ‘offensive’ picture but site did not seem to be running malware, force says

Essex police have launched a review of their online security after hackers hijacked their Twitter account and potentially directed thousands of the force’s online followers to an “offensive” picture.

The force apologised to its 108,924 Twitter followers after the rogue tweet was sent out by a hacker on Friday morning.

In a statement it said: “The tweet included a link which took users to an offensive picture.”

We apologise for previous tweet re #CyberAware; it was malicious & has been deleted - please do not click on the link that was in the tweet.

— Essex Police (@EssexPoliceUK) October 23, 2015

It advised anyone who clicked on the link to run a security check on their computer. “Our initial assessment of the site hosting the picture is that it is not running any malware but any users who visited the site are advised to run their security software to ensure their computers have not been infected,” the statement said.

“An investigation is now being carried out to establish how our account security was breached and steps have already been taken to prevent a recurrence.”

The rogue tweet was left on the network for at least 40 minutes before the police realised the account had been hacked. An anonymous Twitter user recorded the offending tweet in a screengrab before it was deleted.

@gabyhinsliff passwords changed & security reviewed, Gaby. Valuable lesson for us all.

— Essex Police (@EssexPoliceUK) October 23, 2015

The force said it had learnt a “valuable lesson”.

The incident comes soon after the financial details of up to 4 million customers of the mobile network TalkTalk were compromised by a “significant and sustained” cyber-attack.

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