When Facebook Knows You Better Than You Know Yourself

Comment

Image Credits: vigneshkumar (opens in a new window) / Wikimedia Commons (opens in a new window) under a CC BY 2.0 (opens in a new window) license.

Jon Evans

Contributor

Jon Evans is the CTO of the engineering consultancy HappyFunCorp; the award-winning author of six novels, one graphic novel, and a book of travel writing; and TechCrunch’s weekend columnist since 2010.

More posts from Jon Evans

Every time you log in to Facebook, every time you click on your News Feed, every time you Like a photo, every time you send anything via Messenger, you add another data point to the galaxy they already have regarding you and your behavior. That, in turn, is a tiny, insignificant dot within their vast universe of information about their billion-plus users.

It is probable that Facebook boasts the broadest, deepest, and most comprehensive dataset of human information, interests, and activity ever collected. (Only the NSA knows for sure.) Google probably has more raw data, between Android and searches–but the data they collect is (mostly) much less personal. Of all the Stacks, I think it’s fair to say, Facebook almost certainly knows you best.

They can use this data for advertising, which is contentious, I suppose; but much worse, it’s boring. What’s long been more interesting to me is the possibility of interpolating from this data, i.e. deducing from your online behavior things that you never explicitly revealed to Facebook–and extrapolating from it, i.e. predicting your reactions to new information and new situations. What’s interesting is the notion that Facebook might be able to paint an extraordinarily accurate pointillist picture of you, with all the data points you give it as the pixels.

That’s pretty abstract. Let’s try a couple of concrete examples. Imagine that Facebook could figure out with a high degree of confidence, from the way you use its app and site, from the links and photos you post, the apps you use, and the stuff you Like, whether you’re a hard worker or a shirker, and whether you’re a good or bad credit/insurance risk. Interesting stuff, to a would-be employer and/or a would-be insurer, no?

And not near as futuristic as it may sound. Your phone can tell whether you’re depressed. Algorithms are already being used to judge our character, and can determine whether your relationship is in trouble based on your collective social graph.

And Facebook just keeps expanding its remit of data. As of this week, you can search all of its trillions of posts — meaning that it can and will add more and more search data to what it knows.

One wonders whether, and how much, it will actually use this data, though. After all, if and when people discover that they inadvertently reveal things they may wish to keep private by simply being themselves on Facebook … they may well decide to stop being themselves on Facebook. Which will mean less candor, less sharing, more forethought and judiciousness — and less time spent on Facebook.

On the other hand, instead of making it clear what they know about us all, they may well simply use this information in an opaque way, to continue increasing their reach and their profits:

…in which case Facebook will become a kind of one-way mirror, one that may ultimately literally know you better than you know yourself. Which in turn raises fascinating and disturbing ethical questions worth of a Philip K. Dick (or Kafka) novel — what if Facebook’s deep neural networks predict, based on your behavior, that you’re going to commit suicide? What if they predict that you’re going to kill someone else? What if they have 90% confidence? What if they’re wrong?

I don’t pretend to have the answers. But I think it’s worth considering the possibility that human data on this scale will in the not-too-distant future act as both an X-ray, revealing things about ourselves that we had thought secret, and a searchlight, illuminating what we’re likely to do next.

More TechCrunch

Hydrow, the at-home rowing machine, announced Thursday that it has acquired a majority stake in Speede Fitness, the company behind the AI-enabled strength training machine. The rowing startup also announced…

Rowing startup Hydrow acquires a majority stake in Speede Fitness as their CEO steps down

Call centers are embracing automation. There’s debate as to whether that’s a good thing, but it’s happening — and quite possibly accelerating. According to research firm TechSci Research, the global…

Retell AI lets companies build ‘voice agents’ to answer phone calls

TikTok is starting to automatically label AI-generated content that was made on other platforms, the company announced on Thursday. With this change, if a creator posts content on TikTok that…

TikTok will automatically label AI-generated content created on platforms like DALL·E 3

India’s mobile payments regulator is likely to extend the deadline for imposing market share caps on the popular UPI payments rail by one to two years, sources familiar with the…

India weighs delaying caps on UPI market share in win for PhonePe, Google Pay

Line Man Wongnai, an on-demand food delivery service in Thailand, is considering an initial public offering on a Thai exchange or the U.S. in 2025.

Thai food delivery app Line Man Wongnai weighs IPO in Thailand, US in 2025

The problem is not the media, but the message.

Apple’s ‘Crush’ ad is disgusting

Ever wonder why conversational AI like ChatGPT says “Sorry, I can’t do that” or some other polite refusal? OpenAI is offering a limited look at the reasoning behind its own…

OpenAI offers a peek behind the curtain of its AI’s secret instructions

The federal government agency responsible for granting patents and trademarks is alerting thousands of filers whose private addresses were exposed following a second data spill in as many years. The…

US Patent and Trademark Office confirms another leak of filers’ address data

As part of an investigation into people involved in the pro-independence movement in Catalonia, the Spanish police obtained information from the encrypted services Wire and Proton, which helped the authorities…

Encrypted services Apple, Proton and Wire helped Spanish police identify activist

Match Group, the company that owns several dating apps, including Tinder and Hinge, released its first-quarter earnings report on Tuesday, which shows that Tinder’s paying user base has decreased for…

Match looks to Hinge as Tinder fails

Private social networking is making a comeback. Gratitude Plus, a startup that aims to shift social media in a more positive direction, is expanding its wellness-focused, personal reflections journal to…

Gratitude Plus makes social networking positive, private and personal

With venture totals slipping year-over-year in key markets like the United States, and concern that venture firms themselves are struggling to raise more capital, founders might be worried. After all,…

Can AI help founders fundraise more quickly and easily?

Google has found a way to bring a variation of its clever “Circle to Search” gesture to iPhone users. The new interaction, launched in January, allows Android users to search…

Google brings a variation on ‘Circle to Search’ to iPhone users

A new sculpture going live on Wednesday in the Flatiron South Public Plaza in New York is not your typical artwork. It combines technology, sociology, anthropology and art to let…

Always-on video portal lets people in NYC and Dublin interact in real time

Apple’s iPad event had a lot to like. New iPads with new chips and new sizes, a new Apple Pencil, and even some software updates. If you are a big…

TechCrunch Minute: When did iPads get as expensive as MacBooks?

Autonomous, AI-based players are coming to a gaming experience near you, and a new startup, Altera, is joining the fray to build this new guard of AI agents. The company announced…

Bye-bye bots: Altera’s game-playing AI agents get backing from Eric Schmidt

Google DeepMind has taken the wraps off a new version of AlphaFold, their transformative machine learning model that predicts the shape and behavior of proteins. AlphaFold 3 is not only…

Google DeepMind debuts huge AlphaFold update and free proteomics-as-a-service web app

Uber plans to deliver more perks to Uber One members, like member-exclusive events, in a bid to gain more revenue through subscriptions.  “You will see more member-exclusives coming up where…

Uber promises member exclusives as Uber One passes $1B run-rate

We’ve all seen them. The inspector with a clipboard, walking around a building, ticking off the last time the fire extinguishers were checked, or if all the lights are working.…

Checkfirst raises $1.5M pre-seed to apply AI to remote inspections and audits

Close to a decade ago, brothers Aviv and Matteo Shapira co-founded a company, Replay, that created a video format for 360-degree replays — the sorts of replays that have become…

Controversial drone company Xtend leans into defense with new $40 million round

Usually, when something starts to rot, it gets pitched in the trash. But Joanne Rodriguez wants to turn the concept of rot on its head by growing fungus on trash…

Mycocycle uses mushrooms to upcycle old tires and construction waste

Monzo has raised another £150 million ($190 million), as the challenger bank looks to expand its presence internationally — particularly in the U.S. The new round comes just two months…

UK challenger bank Monzo nabs another $190M as US expansion beckons

iRobot has announced the successor to longtime CEO, Colin Angle. Gary Cohen, who previous held chief executive role at Timex and Qualitor Automotive, will be heading up the company, marking a major…

iRobot names former Timex head Gary Cohen as CEO

Reddit — now a publicly-traded company with more scrutiny on revenue growth — is putting a big focus on boosting its international audience, starting with francophones. In their first-ever earnings…

Reddit tests automatic, whole-site translation into French using LLM-based AI

Mushrooms continue to be a big area for alternative proteins. Canada-based Maia Farms recently raised $1.7 million to develop a blend of mushroom and plant-based protein using biomass fermentation. There’s…

Meati Foods bites into another $100M amid growth to 7,000 retail locations

Cleaning the outside of buildings is a dirty job, and it’s also dangerous. Lucid Bots came on the scene in 2018 with its Sherpa line of drones to clean windows…

Lucid Bots secures $9M for drones to clean more than your windows

High interest rates and financial pressures make it more important than ever for finance teams to have a better handle on their cash flow, and several startups are hoping to…

Israeli startup Panax raises a $10M Series A for its AI-driven cash flow management platform

The European Union has deepened the investigation of Elon Musk-owned social network, X, that it opened back in December under the bloc’s online governance and content moderation rulebook, the Digital Services Act…

EU grills Elon Musk’s X about content moderation and deepfake risks

For the founders of Atlan, a data governance startup, data has always been at the heart of what they do, even before they launched the company. In fact, co-founders Prukalpa…

Atlan scores $105M for its data control plane, as LLMs boost importance of data

It is estimated that about 2 billion people, especially those in lower and middle-income countries, lack access to quality and affordable essential medicines. The situation is exacerbated by low-quality or even killer…

Axmed raises $2M from Founderful to streamline drug supply chains in underserved markets