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- Thomas G.Chicago, IL12196339007Jan 26, 2023
A coworker of mine ordered from lulubowls and spoke highly of it. It instantly became a bookmark for me and an option after I noted its Hawaiian, and vegan-friendly menu. In spite of its low rating via Yelp, I ordered with the mindset of this quote shared by Halle Berry - "What's the worst that can happen? If it doesn't do well I can put on my big girl panties, deal with it and move on.".
I ended up ordering their Lulu's Loco Moco via Yelp! Little did I know that lulubowls would be located inside of a food center (The Rockwell Food Center). There has been an uprise in food centers throughout Chicago, which are designed solely for food pick-up rather than that restaurant dine-in experience. They also bring a diverse selection of foods to choose from, as well as opportunities for food entrepreneurs to get their name out, like lulubowls.
My food awaited me upon my arrival to the food center where it was given to me after a verification of the restaurant, and my name. I cannot complain about the taste of the Loco Moco, as well as its appearance. After taking my first bite, I said to myself, "Okay!" I enjoyed it indeed, then commenced to savoring each bite until the last. After finishing it, I had the biggest smirk on my face and said to myself, "Okay, that was good!", * chef's kiss *.
As a whole, my ordering experience with lulubowls was pleasant. And as indicated in this review, I enjoyed my meal and would surely order from again in the future.
~Blessings~
Thomas GHelpful 25Thanks 0Love this 29Oh no 0Business owner information
Jeff A.
Jan 29, 2023
Hi Thomas,
Thanks for the 5-star review. We're so happy to hear that you enjoyed your meal and overall experience with lulubowls. Let us know how we can gain the fifth star! We are looking forward to serving you again.
Best,
Jeff - 69110379Aug 26, 2022
So I thought I would try a healthier place and gave this place a try. I got a teriyaki chicken bowl with Bamboo rice as the base. To my surprise it was actually quite nice! I have never had bamboo rice so that was a pleasant surprise. I do wish it had a little more seasoning but hey they are trying to be healthy so have to give that to them.
Reason I took 1 star off is because their roasted Broccoli I was hoping more roast than soggyness
But overall their chicken bowl was really good so I would recommend!Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Jeff A.
Aug 30, 2022
Hi Naquiyah,
Thanks for writing a review! Super helpful. I'm glad you liked the bowls; however, my apologies that the broccoli was soggy. I'll circulate your feedback with my team, so we check on this. Please reach out to me at hello@lulubowls.com and let us know how we can earn the extra star.
Appreciate your time and look forward to serving you again soon. - Scott B.Chicago, IL5471Apr 6, 2023
Overall, the main -- Hawaiian hot chicken -- was distinctly mediocre, but not terrible. The veggies were solidly on the good end of the spectrum. I wouldn't say no if a group wanted to get a quick lunch here, but I wouldn't recommend it as a first option. Next time, I'd try one of the vegetarian dishes.
I ordered the Hawaiian hot chicken with a citrus-marinated kale base and extra red pepper flakes. Unfortunately, it seems as if the dish was created by someone who routinely complains about the spiciness of their mayonnaise, because the hot chicken sauce tasted like slightly citrusy sugar water with no detectable heat. Additionally, the chicken itself appeared to have been cooked hours ago and microwaved -- chewy, dense and with unappetizing bits of congealed fat everywhere.
On a positive note, the sweet potato side was tasty and had a nice, firm texture without being undercooked, and the citrus-marinated kale was pleasantly seasoned -- not too sour, not too sweet -- with none of the bitterness you might expect from the veggie. Additionally, the balance of other veggies in the dish was on the money.
If the quality of the main improves, I'd easily recommend the spot, but as it stands, there are too many competing options that execute just a bit better.Helpful 1Thanks 0Love this 2Oh no 0Business owner information
Jeff A.
Apr 6, 2023
Hi Scott,
I'm so sorry to hear this, and thanks for telling me. Could you please reach out to me at hello@lulubowls.com so we can make things right for you? The way you described the bowl is certainly not how we usually make them, so we want to correct our mistake.
I already talked to our chef, and we have implemented new protocols inside the kitchen to ensure this is avoided moving forward. We would greatly appreciate it if you could reach out to us and discuss the issue.
Best,
Jeff - Josh S.West Rogers Park, Chicago, IL09Feb 20, 2024
Good luck ordering. Twice the delivery drivers were seething mad, not at me but because these ghost kitchens only exist because they can't put out a simple dish in less then two hours. On a good day.
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Jeff A.
Feb 20, 2024
Hi Josh! Thank you so much for letting us know about your recent experience with Lulubowls and my sincere apologies for the delay with your food. We take these issues seriously and want to investigate what happened here. Please reach out to us at hello@lulubowls.com so we can discuss the problem and for us to make things right. Again, my apologies for the inconvenience. and we are looking forward to hearing back from you soon!
- Marc A.Chicago, IL06Jun 13, 2023
This food is trash and didn't even remotely resemble pictures. Ordered the potstickers and a meatball bowl. They severely undercooked the impossible meat for both. The meatballs were pink on the inside and a pale gray on the outside. Took one bite of the pot stickers and knew it wasn't right and spit it out. Tried the sweet potato salad and it was so gross. Had a terrible experience with sister location moon bowls ate the food and was extremely sick afterwards. Which I wasn't aware of until coming to leave this review. Because had I known I would have NEVER ordered from here
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Jeff A.
Jun 16, 2023
Hi Marc! Thank you so much for your feedback here on Yelp! My apologies for the experience you had with bowls and potstickers. This is certainly not how we intended to send out your food, Please reach out to us at hello@lulubowls.com so we can make this right for you. We are committed to ensuring our customers have a positive experience, and we apologize for that. Looking forward to hearing from you soon.
Best,
Jeff - Brian L.Lake View East, Chicago, IL0171Jun 6, 2023
Lulu bowls is also Moon Bowls...I really dislike ghost kitchens. It allows owners to falsely reinvent their restaurants with an unsuspecting audience. Neither moon bowls or lulu bowls are anything special. Boring bowls.
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Jeff A.
Jun 7, 2023
Hi Brian,
Apologies for the delay in responding, as I only saw this review today, and for the confusion as well. Moonbowls is one of our sister brands, and we manage both. Though some have similar ingredients, Moonbowls specializes in Korean cuisine, while Lulubowls is Hawaiian. I hope this helps. At your convenience, can you please reach out to me at hello@lulubowls.com so we can discuss the problem and for us to make things right? I would really appreciate it! Looking forward to hearing from you soon. Take care!
Best,
Jeff - Brian F.OR, OR41Mar 22, 2023
Not a huge fan, expected more from a flavor perspective and was just very underwhelmed. The kale was probably the best part but it felt like it had a pound of salt on it.
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Jeff A.
Mar 28, 2023
Hi Brian,
I'm so sorry to hear this, and thanks for telling me. Could you please reach out to me at hello@lulubowls.com so we can make things right for you? The way you described the bowl is certainly not how we usually make them, so we want to correct our mistake.
I already talked to our chef, and we have implemented new protocols inside the kitchen to ensure this is avoided moving forward. We would greatly appreciate it if you could reach out to us and discuss the issue.
Best,
Jeff - B. K.New York, NY205151Jul 19, 2022
I ordered the spicy Hawaiian bowl. It is fine but the portions are very small. In addition I was disappointed there are no nutritional facts / calorie counts on the website. As a place that advertises the healthful quality of its food it is surprising that they don't offer customers calorie or other nutritional information. Not sure this would be my go to spot but it is not so bad either.
Update - I decided to give the teriyaki bowl
a try and was disappointed. Extremely small portion size and the chicken was not very tasty. That all being said I just put some hot sauce over it and it was fine after that. The sweet potato salad is tasty.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Jeff A.
Aug 24, 2022
Hi B. K,
Apologies for the late response, as I am only seeing this. Please reach out to me at hello@lulubowls.com so we can discuss this issue and make things right. The way you described the meal is not how we usually make them. We always ensure that it's filling and will make our customers happy, so if you could please reach out to us, that would be great.
Best,
Jeff - Steven A.Horsham, PA01311Jul 24, 2022
Unlike the reviews, we enjoyed the teriyaki and Hawaiian hot chicken bowls. They were flavorful for us. Good find that's close to us.
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Jeff A.
Aug 8, 2022
Hi Steven,
Thanks for the 5-star review. We're so happy to hear that you enjoyed your meal and overall experience with lulubowls. We are looking forward to serving you again.
Best,
Jeff - Drew M.Chicago, IL83152Oct 11, 2021First to Review
I ordered through Grubhub with my girlfriend. We each got a chicken bowl, one Hawaii Hot Chicken and one Peanut butter teriyaki bowl. Both were so disappointing. the chicken tasted like it had been cooked 12 hours prior and then microwaved. Not tender at all, and there was an insane amount of caramelized onions (that had a baaad taste) in the Hot chicken bowl; it took up about a third of the bowl. And my Peanut chicken was a very skimpy portion for 13 dollars. We were excited to have found a new "Hawaiin" restaurant but it's really a bad Midwestern version. Don't order from here.
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